At Tata Consultancy Services, I manage day-to-day Accounts Receivable and Order-to-Cash activities for residential and commercial client accounts. I generate invoices and Statements of Account, process customer payments, and investigate payment discrepancies and unapplied cash.
At Genpact, I handled cash application and receivables for EMEA clients, allocating bank receipts, wire transfers, and lockbox payments. I investigated short payments and deductions, and maintained aging trackers and cash forecasts using SAP, CORA, CC360, and Excel.
At BPO Convergence Pvt. Ltd., I managed billing, payment postings, and customer ledger reviews. I also reconciled customer statements, prepared aging trackers and collection reports in Excel, and maintained audit documentation.
