Armands Andzans

Managed crew scheduling software and systems to ensure accurate and efficient rostering. Provided input on policies, tested and supported development via CAE Crew Manager, and used Jira for project management.

Arranged flight tickets, ground transport, and hotel accommodation for crew members. Managed travel arrangements for office staff and ensured cost control per Commercial Agreements.

Managed and supported Crew Control activities, ensuring On-Time Performance criteria were met. Oversaw team performance reviews and refined organizational structure.

Monitored and updated booking statuses, coordinated capacity allocations across European stations, and analyzed schedule updates. Estimated revenue loss from disruptions and provided feedback on schedule drafts.

Coordinated with port terminals, ships agents, and vessel planners. Prepared loading lists and cargo manifests, handled customer enquiries, and reported on KPIs.

Ensured flight coverage with required crew composition and monitored crew check-in. Communicated roster changes and responded to crew queries, contributing to operational logs.

Monitored daily and forecast crew duty to ensure compliance with limits. Planned and scheduled flight crew, coordinated accommodation and transportation, and managed roster changes.

Arranged flight tickets, ground transport, and hotel accommodation for crew members using AMADEUS. Informed crew of arrangements and made roster amendments as needed.

Provided support for Ryanair ground handlers at European airports, liaised with call centres, and managed access to reservation systems. Handled refund requests and updated web notices.

Completed a certificate in Logistics and Supply Chain Management from MC “Alfa” Learning Center from 2020 to 2021.

Earned a bachelor's degree in Communication Studies, covering politics, journalism, psychology, and philosophy.