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Anastasija Venska

@anastasijavenska

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I coordinate customer orders, inventory, suppliers, and service issues to keep operations running smoothly.

Latvia

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What I'm looking for

I’m looking for an operations or customer service role where I can coordinate orders, support customers, improve daily workflows, and take ownership of accurate follow-up and service outcomes.

At SIA Beauty Technology, I manage customer orders from confirmation through fulfilment, shipping, follow-up, and issue resolution. I support customers across email, phone, and messaging platforms with delivery, payment, returns, and product questions.

I coordinate inventory, purchasing, supplier communication, and operational documentation to maintain product availability and prevent fulfilment delays. I’m comfortable managing multiple priorities while following service procedures and taking ownership of customer outcomes.

Previously, I managed restaurant operations at SIA D-Pizza and led fast-paced shifts of 5–10 employees at Domino’s Pizza Netherlands. I handled customer issues, stock and purchasing needs, staffing, service delivery, and team training.

I also coordinate teams, schedules, documentation, and event workflows as Senior Referee & Judging Committee Coordinator for the Latvian ITF Taekwon-Do Federation. My Erasmus+ project coordination experience strengthened my ability to manage logistics and stakeholder communication across international teams.

Experience

Work history, roles, and key accomplishments

Current

Operations & Store Manager

Current

SIA Beauty Technology

Feb 2024 - Present (2 years 7 months)

Manage end-to-end customer order processing, including confirmation, fulfilment tracking, and resolution of order-related issues. Provide high-level customer support and coordinate inventory, purchasing, and supplier communication.

Order Processing Customer Service Order Tracking Client Communication Logistics Coordination Supplier Communication Inventory Management Documentation Issue Resolution Microsoft Office Excel Google Workspace

Current

Senior Referee & Judging Committee Coordinator

Current

Latvian ITF Taekwon-Do Federation

Jan 2016 - Present (10 years 8 months)

Coordinate teams, schedules, documentation, and event workflows in high-pressure environments. Communicate with participants and stakeholders, resolve issues quickly, and ensure procedures are followed consistently.

Coordination Scheduling Documentation Communication Skills Issue Resolution Event Management

Restaurant Manager

SIA D-Pizza

May 2023 - Oct 2023 (5 months)

Managed daily operations, customer service, staffing, inventory, and supplier-related workflows. Resolved customer complaints and operational issues while maintaining service quality during high-volume periods.

Operations Management Customer Service Staff Management Inventory Control Supplier Management Issue Resolution Reporting

Shift Manager

Domino's Pizza Netherlands

Aug 2021 - Apr 2023 (1 year 8 months)

Managed fast-paced shifts of typically 5-10 employees and coordinated workload, service delivery, and labour hours. Handled customer issues, order exceptions, and operational problems in real time.

Shift Management Team Leadership Customer Service Problem Solving Training Operations