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Kirthiga User

@kirthigauser

Detail-oriented professional specializing in fraud prevention and compliance.

India
Message

What I'm looking for

I am looking for a role that fosters growth in compliance and risk management, within a collaborative and innovative environment.

I am a detail-oriented professional with 5 years of experience in fraud investigation, compliance tracking, and risk documentation within financial services. My proven ability to manage cross-functional coordination and risk management has consistently led to substantial operational cost savings and improved efficiency metrics in highly regulated environments.

Currently, as a Senior Fraud Specialist at Goldman Sachs, I have successfully reduced overall chargeback-related losses by 35% through advanced fraud trend analysis and real-time transaction monitoring. I implemented a proactive fraud investigation framework that increased high-risk case closure efficiency by 40%, ensuring timely resolution of disputes and adherence to regulatory standards.

My previous roles have equipped me with a comprehensive understanding of risk assessment and compliance, where I enhanced real-time risk alerts and escalations, leading to a 25% reduction in average response time. I am passionate about leveraging my skills in stakeholder coordination and fraud prevention to contribute to organizational success.

Experience

Work history, roles, and key accomplishments

GS
Current

Senior Fraud Specialist

Goldman Sachs

Nov 2023 - Present (1 year 8 months)

Reduced overall chargeback-related losses by 35% through advanced fraud trend analysis and real-time transaction monitoring. Implemented a proactive fraud investigation framework that increased high-risk case closure efficiency by 40%.

AI

Transaction Risk Investigator

Amazon India

May 2020 - Oct 2021 (1 year 5 months)

Investigated and resolved identity theft and card fraud cases, preventing unauthorized transactions. Partnered with fraud analytics teams to identify risk trends, increasing fraud detection rates by 45%.

NC

Technology Transfer Associate

Nuray Chemicals

Jul 2019 - May 2020 (10 months)

Assisted in preparing documentation of BMRs, BCRs, and SOPs, improving R&D process documentation accuracy by 20%. Created FMEA report analysis and technology transfer planning with the QA/QC team.

Education

Degrees, certifications, and relevant coursework

MU

Manipal University

MBA, International Business

Currently pursuing an MBA with a focus on International Business. Developing advanced skills in global business strategies and management.

SE

St. Joseph's College of Engineering

Bachelor of Technology, Technology

Studied engineering principles and their applications. Gained foundational knowledge in various technological domains.

Tech stack

Software and tools used professionally

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