Open to opportunities

vishal k

@vishalk1

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Fraud and Risk Investigation Specialist with a proven track record.

India

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What I'm looking for

I seek a role that fosters growth, values compliance, and encourages collaboration.

I am a Fraud and Risk Investigation Specialist with over 4.5 years of experience in compliance operations, risk detection, and stakeholder management. My career has been marked by a proven track record in reducing fraud-related losses through strategic insights and operational excellence. I excel in handling escalations, training new hires, and leading cross-functional teams to achieve our goals.

Currently, I serve as an Associate Consultant at Infosys, where I spearhead fraud detection and compliance operations for financial clients. My role as a Subject Matter Expert (SME) allows me to conduct risk assessments and implement compliance frameworks effectively. I am dedicated to delivering process optimization recommendations that enhance detection efficiency and accuracy, ensuring our operations remain robust and compliant.

Previously, I worked at Uber India, where I was recognized with the Transformer award for my contributions to service quality and compliance. My experience at Amazon and Wipro further solidified my expertise in fraud investigation and risk analysis, where I developed strategies to mitigate online transaction risks and enhance due diligence. I am passionate about leveraging my skills to drive operational excellence and contribute to a secure business environment.

Experience

Work history, roles, and key accomplishments

Current

Associate Consultant

Current

Infosys

Aug 2024 - Present (1 year)

Spearheaded fraud detection and compliance operations for financial clients, acting as a Subject Matter Expert (SME) for fraud patterns and compliance best practices. Conducted risk assessments and implemented compliance frameworks, coordinating with internal teams to investigate suspicious activity and ensure regulatory adherence.

Fraud Detection Compliance Operations Risk Assessment Compliance Process Optimization Stakeholder Management Financial Services Data Analysis

Service Quality, Risk & Compliance Specialist II

Uber India Research and Development Private Limited

Jun 2022 - Present (3 years 2 months)

Served as a Subject Matter Expert (SME) in fraud detection and compliance processes, onboarding and training new team members to enhance productivity and compliance adherence. Collaborated cross-functionally to streamline operations, reduce fraud risk, and handled escalations, stakeholder insights, and supported automation initiatives.

Fraud Detection Compliance Training Development Cross Functional Collaboration Risk Management Escalation Management Internal Auditing Policy Implementation

Transaction Risk Investigator

Amazon Development Center

Jan 2021 - Present (4 years 7 months)

Investigated and eliminated online transaction risks in e-commerce operations, utilizing data analysis to identify fraud trends and proactively mitigate threats. Operated independently with high accuracy, developing and implementing fraud prevention strategies to reduce financial losses.

Transaction Risk Investigation E Commerce Operations Data Analysis Risk Mitigation Fraud Prevention Financial Loss Reduction Risk Management

Fraud and Risk Analyst

Wipro

Nov 2019 - Present (5 years 9 months)

Conducted fraud investigations and enhanced due diligence on high-risk clients, identifying fraudulent Google Wallet transactions using internal tools. Collaborated with clients for query resolution via chat and email channels.

Fraud Investigation Due Diligence Risk Analysis Google Wallet Client Communication Query Resolution Internal Tools Financial Crime Compliance

Education

Degrees, certifications, and relevant coursework

Holy Mother PG College

MBA, HR (Human Resources)

2020 - 2022

Focused on Human Resources, gaining expertise in talent management, organizational behavior, and strategic HR practices. Developed skills in employee relations and HR analytics.

Aurora Degree and PG College

B.COM, Computers

2016 - 2019

Completed a Bachelor of Commerce with a specialization in Computers, acquiring foundational knowledge in business principles and computer applications. Studied subjects including accounting, economics, and programming basics.