Shobha Kurapati
@shobhakurapati
Risk investigations specialist with chargeback expertise and strong fraud detection and analytical skills.
What I'm looking for
I am a risk investigations specialist with hands-on experience in claims, payments, fraud and chargeback investigations at Amazon, where I performed complex deep-dive analyses and collaborated across functions to mitigate risk.
I have investigated service and fraud chargebacks with multiple payment processors (AMEX, Paymentech, Discover, Bank of America, Stripe, Pulse), maintained high-quality metrics (Zero Defects/IAR), and conducted root cause analyses to uncover sophisticated criminal patterns.
I bring strong prioritization, time-management, mentoring and team-building skills, familiarity with MFN processes, MS Office, and a practical problem-solving approach that balances operational metrics with careful judgment and confidentiality.
Experience
Work history, roles, and key accomplishments
Conducted complex investigations into claims, payments, fraud, and chargebacks across multiple payment processors, consistently meeting quality and productivity metrics and enabling mitigation of fraudulent activity.
Education
Degrees, certifications, and relevant coursework
Narayana Engineering College
Bachelor of Technology, Electronics and Communication Engineering
Completed Bachelor of Technology in Electronics and Communication Engineering from Narayana Engineering College, Nellore, graduating in 2019.
Availability
Location
Authorized to work in
Job categories
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