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Shobha Kurapati

@shobhakurapati

Risk investigations specialist with chargeback expertise and strong fraud detection and analytical skills.

India
Message

What I'm looking for

I am seeking a role in fraud/risk investigations or chargeback analysis where I can apply analytical problem-solving, collaborate cross-functionally, and advance my investigative impact.

I am a risk investigations specialist with hands-on experience in claims, payments, fraud and chargeback investigations at Amazon, where I performed complex deep-dive analyses and collaborated across functions to mitigate risk.

I have investigated service and fraud chargebacks with multiple payment processors (AMEX, Paymentech, Discover, Bank of America, Stripe, Pulse), maintained high-quality metrics (Zero Defects/IAR), and conducted root cause analyses to uncover sophisticated criminal patterns.

I bring strong prioritization, time-management, mentoring and team-building skills, familiarity with MFN processes, MS Office, and a practical problem-solving approach that balances operational metrics with careful judgment and confidentiality.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

NC

Narayana Engineering College

Bachelor of Technology, Electronics and Communication Engineering

Completed Bachelor of Technology in Electronics and Communication Engineering from Narayana Engineering College, Nellore, graduating in 2019.

Tech stack

Software and tools used professionally

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