Kishore Lal
@kishorelal1
Fraud Investigation & Risk Specialist with 5+ years of experience.
What I'm looking for
I am a Fraud Investigation & Risk Specialist with over 5 years of experience in fintech operations, focusing on fraud detection, transaction monitoring, chargebacks, and dispute management. My expertise lies in handling complex fraud types, including Account Takeovers (ATOs), P2P payment fraud, ACH kiting, and wire fraud. I am passionate about maintaining financial integrity and operational efficiency, which drives my commitment to excellence in every aspect of my work.
In my current role as a Senior Associate at WNS Global Services, I manage fraud investigation processes and mentor junior analysts to ensure effective task distribution and performance tracking. I continuously analyze transaction patterns and emerging fraud trends to enhance our team's readiness and response to fraudulent activities. My previous experiences at Alorica and Teamlease Services have further honed my skills in conducting thorough investigations and implementing robust solutions to combat various fraud types.
Experience
Work history, roles, and key accomplishments
Senior Associate - Operations
WNS Global Services
Aug 2023 - Present (1 year 10 months)
Handled fraud investigation processes related to ATOs (Account Takeovers), P2P payment fraud, ACH kiting, check kiting and wire fraud, ensuring timely analysis and documentation of suspicious activities. Managed and mentored junior analysts, ensuring effective task distribution, performance tracking, and fraud detection training.
Senior DBOR
Alorica
Nov 2022 - Present (2 years 7 months)
Conducted thorough investigations into flagged transactions, including account compromise, unauthorized access, and identity theft. Investigated financial anomalies across ACH, P2P, and card transactions, preparing evidence-based summaries.
Officer
Teamlease Services Ltd (BFL)
Jun 2020 - Present (5 years)
Led comprehensive fraud investigations, analysing flagged transactions, conducting 360-degree reviews on alerts from threshold violations and meticulously gathering evidence for detailed reports. Proactively detected and mitigated critical red flags across banking, payments and account opening processes.
Education
Degrees, certifications, and relevant coursework
NIIT University
Diploma, Software engineering
Completed a diploma in software engineering, gaining foundational knowledge in programming and software development principles.
University of Calicut
Bachelor of Arts, English Language & Literature
Studied English Language & Literature, developing strong analytical, critical thinking, and communication skills.
GHSS Marayamangalam
Pre University, Biology Science
Completed Pre University studies with a focus on Biology Science, building a strong foundation in scientific principles.
MTI Central School
School, CBSE
Completed secondary education under the CBSE curriculum, gaining a broad understanding across various subjects.
Availability
Location
Authorized to work in
Job categories
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