Looking for a job

Arias Carter

@ariascarter

Customer Care Agent with hospitality and client service experience, handling complaints and customer inquiries by phone and email.

Togo

Message

What I'm looking for

I’m looking to contribute to a positive customer experience in a fast-paced airport environment.

At Cafétéria Agapé, I provided direct customer service, listened to requests, and handled complaints patiently and diplomatically in a busy environment.

At Bar-Restaurant M21, I responded to customer concerns and handled transactions accurately while supporting daily operations.

At Eagle’s Consulting Global (CIDPE), I spoke with prospects and clients to understand their needs, answer questions, and present relevant solutions. I also maintained client information and followed up professionally.

As a Teacher / Computer Science Instructor at Grace Schools, I adapted explanations to different needs, listened to questions, and kept accurate records. I’m motivated to contribute to a positive customer experience in a fast-paced airport environment.

Experience

Work history, roles, and key accomplishments

Teacher / Computer Science Instructor

Grace Schools

Jan 2024 - Jan 2025 (1 year)

Explained information clearly and adapted communication to different needs. Recorded and maintained accurate records, assessments, schedules, and feedback.

Communication Skills Record keeping Adaptability Patience

Waiter / Manager

Cafétéria Agapé

Jan 2018 - Jan 2024 (6 years)

Provided direct customer service and handled complaints with patience. Coordinated with kitchen and service colleagues to deliver timely service.

Customer Service Complaint Handling Team Coordination Time Management

Business Development Executive

Eagle's Consulting Global (CIDPE)

Jan 2022 - Jan 2023 (1 year)

Communicated with prospects and clients to identify needs and present solutions. Maintained customer relationships and coordinated with colleagues across teams.

Communication Skills Customer Relationship Management Objection Handling Coordination

Web Development Intern

Don Express

Jul 2022 - Aug 2022 (1 month)

Supported website development, testing, and debugging. Worked with digital tools and team members to support website functionality and user experience.

Web Development Testing Debugging Digital Tools