Arianna Parks
@ariannaparks
Customer-focused support specialist skilled in order processing, account changes, and accurate data entry.
United StatesWhat I'm looking for
I’m an E support specialist who handles inbound and outbound calls, answers customer questions, processes orders, and makes changes to customer accounts. I also support customers through email and chat, and I stay careful and responsive while managing customer requests.
Previously, I worked as a Data Entry Clerk for HomeGoods, where I attributed distros (freight orders), input how specific orders should be worked, and made sure freight reaches its destination safely. I also found missing freight, transferred freight to the correct department, and worked orders I learned firsthand when I started on the line. I’m very familiar with the computer system and I handle various tasks throughout the night.
Earlier in my career, I was a DISA Operator at Toyota Industries Compressor Parts America (TICA), operating at the beginning of the production line. I prepared lug and swash patterns with lot IDs, verified warm-up readiness, managed molds made out of sand to prevent bad parts, handled machine filters, and completed paperwork and pin checks.
Experience
Work history, roles, and key accomplishments
E Support Specialist
Harry & David
Sep 2025 - May 2026 (8 months)
Handled inbound and outbound calls and customer requests via email and chat for Harry & David. Processed orders, updated customer accounts, and managed holds while responding to customer questions.
Data Entry Clerk
HomeGoods
Sep 2022 - Aug 2025 (2 years 11 months)
Served as a case pack data entry clerk for HomeGoods, attributing freight distros and entering how specific orders should be processed for safe destination delivery. Identified missing freight, transferred freight to the correct department, and supported order work across the night shift using company computer systems.
DISA Operator
Toyota Industries Compressor Parts America (TICA)
Feb 2020 - Jul 2022 (2 years 5 months)
Operated the DISA machine at the start of the production line at Toyota Industries Compressor Parts America (TICA). Prepared lug and swash patterns using lot IDs, managed filters for hot metal flow, completed paperwork, and performed pin checks to help prevent bad parts.
Telemarketer / Sales
TeleNet Marketing Solutions
Jan 2019 - Jan 2020 (1 year)
Telemarketed customers for TeleNet Marketing Solutions to discuss new Dell systems and provide updates. Communicated available new systems and drove customer outreach through outbound calls.
Education
Degrees, certifications, and relevant coursework
Keiser University-Ft Lauderdale
Associate's degree, Medical Billing & Coding
2021 - 2023
Completed an Associate's degree in Medical Billing & Coding at Keiser University-Ft Lauderdale from 2021 to 2023.
Clarke Central High School
High school diploma
2015 - 2019
Earned a high school diploma at Clarke Central High School from 2015 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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