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Archana Sahani

@archanasahani

Customer service professional focused on delivering excellent customer satisfaction and experience.

India
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What I'm looking for

I’m looking for a responsible position where I can gain practical experience, using my interpersonal skills to achieve company goals through strong customer satisfaction and customer experience.

I’m a highly motivated and friendly customer service professional, with experience across Flipkart, HDFC Bank, and Indigo Airlines’ airport operations and customer service. I bring a positive attitude, strong interpersonal skills, and the ability to handle customers politely, even under pressure.

I’m looking for a responsible position where I can gain practical experience while helping a company achieve goals through customer satisfaction and a great customer experience. With fluent English, Hindi, and Marathi, I’m comfortable communicating clearly, supporting customers effectively, and learning continuously to create my own creativity and improvements.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

TM

T.Y.B.Com (Mumbai)

Bachelor of Commerce, Commerce

Completed T.Y.B.Com (Bachelor of Commerce) in Mumbai (year 2020).

HM

HSC (Maharashtra)

Higher Secondary Certificate (HSC), Higher Secondary Education

Completed HSC in Maharashtra (year 2017).

SM

SSC (Maharashtra)

Secondary School Certificate (SSC), Secondary Education

Completed SSC in Maharashtra (year 2015).

Tech stack

Software and tools used professionally

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