Open to opportunities

April Williams

@aprilwilliams

Message

Experienced business manager driving operations, compliance, and revenue growth.

United States

Message

What I'm looking for

I’m seeking a role where I can lead operations and compliance, improve processes, mentor teams, and drive measurable revenue and service improvements in a growth-oriented organization.

I am an experienced business manager with a strong track record in healthcare and service industries, skilled at operations, compliance, billing, and team leadership. I’ve managed administration, payroll, HR, insurance billing, and implemented OSHA and DOT compliance across multiple organizations while increasing revenue and production.

My achievements include increasing annual production from $1.8M to $2.2M within 12 months, training managers and new employees, and proficiency with practice management and office systems such as Dentrix, QSI, CPS, Dexis, Schick, ADP, and Microsoft Office. I bring a practical, results-oriented approach to improving processes, financial performance, and customer service.

Experience

Work history, roles, and key accomplishments

Current

Business Manager

Current

Western Dental & Orthodontics

Mar 2018 - Present (7 years 6 months)

Managed clinic administration, billing, insurance verification and OSHA compliance; increased annual production from $1.8M to $2.2M within first 12 months.

Insurance Billing OSHA Revenue Growth Scheduling Accounts Receivable

Current

Practice Manager

Current

Gentle Dental / Interdent

Jun 2017 - Present (8 years 3 months)

Oversaw administration for general, ortho and specialty practices including scheduling, billing, insurance claims and staff training to improve operations.

Scheduling Insurance Claims Staff Training

Business Manager

Intercoastal Towing and Recovery

Nov 2015 - Jan 2017 (1 year 2 months)

Managed administration, payroll, HR/PR, dispatch, A/P and A/R, and ensured DOT compliance for towing and recovery operations.

Payroll HR Management Dispatching Accounts Payable Accounts Receivable Customer Service Scheduling

Business Manager

Western Dental Services

Feb 2011 - Oct 2015 (4 years 8 months)

Directed administrative operations, patient finance and insurance verification; implemented OSHA regulations and drove annual production increases to $2.2M.

Insurance Verification OSHA Patient Financing Products Billing Accounts Receivable Scheduling

Trainer

Wells Fargo Bank N.A.

Mar 2010 - Feb 2011 (11 months)

Trained employees in cash and account handling, supported account management and sales efforts, achieving top sales recognition multiple times in 2011.