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Holly Pearson-Wier

@hollypearson-wier

Message

I streamline operations, billing, payroll, marketing, and customer retention for service businesses.

United States

Message

At Tri-Point Electric, I manage daily office operations, finance, payroll, and marketing for a high-volume residential and commercial electrical contractor. I streamlined invoicing and billing systems to reduce accounts receivable by 50%, while negotiating vendor contracts and building customer engagement.

Over 20+ years, I’ve led administrative, billing, collections, insurance, scheduling, HR, and marketing functions across dental and healthcare offices. I’m fluent in Spanish and bring a practical, customer-focused approach to improving processes, training teams, and strengthening retention.

Experience

Work history, roles, and key accomplishments

Current

Business/OPs Manager

Current

Tri-Point Electric

Sep 2019 - Present (7 years 1 month)

Manage day-to-day office operations, finance, payroll, and marketing for a high-volume residential and commercial electrical contractor. Streamlined invoicing and billing systems, reducing accounts receivable by 50%.

Operations Management Marketing Payroll Invoicing Billing vendor negotiation Customer Relationship Management Jobber Quickbooks Microsoft Office Adobe

Office Manager

Pediatric Dental Associates of Glen Mills

Jan 2018 - Sep 2019 (1 year 8 months)

Oversaw full administrative and front-office operations. Maintained efficient scheduling, billing, and patient communications.

Administrative Operations Scheduling Billing Patient Communication Customer Service

Insurance Specialist / Collections Manager / Reception

Bryn Mawr Dental Health Group, Inc.

Sep 2012 - Jan 2018 (5 years 4 months)

Handled patient scheduling, billing, and insurance claims (in- and out-of-network). Reduced overdue balances through proactive collections and outside agency coordination.

Insurance Claims Billing Collections Patient Scheduling Customer Service Newsletter Creation

Administrative Supervisor

Main Line Periodontics & Dental Implants, LLC

Jul 2009 - Jun 2012 (2 years 11 months)

Managed all administrative functions including billing, insurance, scheduling, A/R, and A/P. Trained staff, evaluated performance, and handled patient grievances.

Administrative Management Billing Insurance Scheduling Accounts Receivable Accounts Payable Corporate Trainer Performance Evaluation Marketing Coordination

Financial Coordinator / Administrative Associate

Wayne Dental Care

Sep 2007 - Jun 2009 (1 year 9 months)

Handled insurance submissions, financial planning, billing, and patient collections. Maintained compliance and coordinated external financing options for patients.

Insurance Submission Financial Planning Billing Collections Compliance Patient Financing