April Mae Galvez

Provided remote legal support services to attorneys, landlords, and property managers involved in landlord-tenant disputes, particularly non-payment of rent and eviction proceedings. Prepared and formatted rent demand notices in compliance with relevant jurisdictional statutes, ensuring all filings complied with court rules and legal timeframes.

Managed the front end of the acquisitions pipeline, helping clients find off-market deals, distressed properties, and seller-financed opportunities. Conducted cold calls, SMS campaigns, and email outreach to property owners, establishing rapport and gauging their motivation to sell.

Monitored and managed data quality, ensuring high quality of key people profiles and adherence to data policies, standards, and processes. Implemented procedures to proactively detect, correct, and prevent invalid data values, maintaining accurate case records and document logs.

Curated and maintained accurate profiles of HCPs and HCOs in the EUCAN region, ensuring data completeness and adherence to Veeva's quality standards. Cross-referenced and verified information from multiple reputable sources, tracking and reporting on data curation metrics and performance indicators.

Identified and gathered relevant data from various sources, including surveys, databases, and market trends. Conducted interviews or surveys, ensuring accuracy, quality, and adherence to ethical standards in reporting and data submission.

Provided top-tier customer service, addressing concerns that required more expertise or authority. Responsible for finding effective solutions, whether involving troubleshooting a technical issue, processing a claim, or managing customer expectations.

Completed process and key materials, identifying various document types quickly and efficiently. Accomplished client deadlines in a team environment, maintaining accurate records of completed work.

Completed high school education, gaining foundational knowledge and skills across various subjects. Developed strong communication and critical thinking abilities.

Studied Information Technology, focusing on core concepts and practical applications in the field. Gained skills in data management and system analysis.