April Jeff Alagao

At AOL, I handle customer inquiries via email, solve product and service problems, and help maintain customer satisfaction and a positive company image.

Previously at TELUS, I supported broadband customers with troubleshooting internet connectivity issues, service configuration, and phone-based resolution of technical issues. At Sutherland's HughesNet service, I clearly explained technical information to non-technical customers and responded to inquiries about products, services, and the company.

I've also built client relationships and qualified leads at BDO Bridge through cold calls, emails, and discovery calls. I bring experience in technical support, outbound sales, customer service, handling sensitive data, and professional communication.