April C

Greets and engages Costco members at the sampling station, delivering friendly product demonstrations and maintaining a clean, organized sampling area. Handles product inventory, setup, and point-of-sale transactions with accuracy.

Produced and formatted complex documentation including manuals, policies, and procedures. Reviewed invoices and budget documentation, developed confidential digital records systems, and coordinated virtual meetings and calendars.

Resolved complex auto and property claims by phone, maintaining thorough documentation and accurate case records. Managed high-volume customer calls and coordinated claim processes with internal teams and external customers.

Maintained accurate records of collection activities and client correspondence. Coordinated with internal departments and external customers by phone to resolve billing issues and conducted follow-up calls.

Interviewed callers by phone, assessed needs, and coordinated follow-up with team members. Filed and organized correspondence and client mortgage debt records, and entered and retrieved client data using PC-based systems.

Communicated loan status updates and financial information to clients by phone and in person. Prepared, reviewed, and organized confidential client records and coordinated with internal departments to support loan processing.

Pursuing a Bachelor of Business Administration in Business Administration, currently in progress.

Earned a High School Diploma from Putnam City North High School.