Open to opportunities

Ukairo Silas

@ukairosilas

Message

I keep retail operations, records, customer data, and daily workflows organized.

Nigeria

Message

What I'm looking for

I'm looking for an administrative or operations support role where I can manage records, CRM data, research, customer communication, and daily workflows to help a team stay organized and productive.

I've supported daily operations at NG Retail Store by overseeing administrative processes, managing records, and maintaining inventory data in a fast-paced retail environment.

I verify, clean, and enter invoices, service logs, customer details, sales, and inventory data, maintaining 98% data accuracy and producing detailed Microsoft Excel financial reports. I also resolve customer concerns professionally to support satisfaction and retention.

Previously, at HQ Officers' Mess & Suite, I verified client data with 99% accuracy, updated communication logs, and responded to more than 50 inquiries daily. I'm skilled in internet research, lead generation, CRM management, and helping teams stay organized and productive.

Experience

Work history, roles, and key accomplishments

Store Manager

NG Retail Store

Jan 2019 - Dec 2024 (5 years 11 months)

Oversaw administrative operations and record management in a fast-paced retail environment, ensuring high data quality for all inventory systems. Verified and cleaned data, maintaining a 98% accuracy rate, and resolved customer concerns professionally.

Administrative Support Data Entry Data Cleaning Customer Service Inventory Management Records Management