Open to opportunities

A Perez

@aperez

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Dynamic bilingual HR professional with expertise in talent acquisition.

Zimbabwe

Message

What I'm looking for

I am looking for a role that allows me to leverage my HR expertise and contribute to a positive workplace culture while fostering employee development.

I am a dynamic and bilingual Human Resource professional with a proven track record in talent acquisition and customer service. My career has been marked by a commitment to excellence and a passion for developing effective recruitment strategies. I have successfully coordinated and streamlined strategic recruitment processes, ensuring that organizations attract and retain top talent.

Throughout my career, I have received consistent merit increases and have been promoted to leadership positions due to my dedication and performance. I have developed and trained multiple teams on best practices, implemented development trainings, and played a key role in performance reviews and coaching. My experience spans various roles, including HR Coordinator, Sales Associate, and even volunteer work, where I have honed my skills in administration and community service.

Experience

Work history, roles, and key accomplishments

Current

Volunteer Missionary

Current

Volunteer Missionary Work

Feb 2024 - Present (1 year 6 months)

Dedicated to volunteer in various duties, assisting with administrative tasks and running errands. Also performs housekeeping duties for the local community.

Administrative Assistance Errands Housekeeping Community Time Management

Sales Associate/Retail

Mary Mother of God Gifts of Faith

Jun 2023 - Feb 2024 (8 months)

Served customers by helping them select products and drove sales through engagement, suggestive selling, and sharing product knowledge. Managed cash register operations, restocked items, assisted with online orders, and organized the store.

Customer Service Sales Retail Operations Inventory Management

HR Coordinator/Recruiter

Accurate Building Maintenance

Aug 2015 - Feb 2018 (2 years 6 months)

Educated employees on health plans and retirement benefits, and built relationships with management and local organizations for recruitment. Managed the full cycle recruitment process, including screening, interviewing, and onboarding, while tracking resumes in ATS.

Talent Acquisition Recruitment Employee Relations ATS Onboarding Benefits Administration Process Improvement Training Development

Member Services

Sitel

Aug 2014 - Aug 2015 (1 year)

Analyzed call volume and average call time as a Customer Service Representative, maintaining accountability for productivity. Resolved customer complaints efficiently and quickly, handling a constant flow of calls while accurately documenting issues.

Customer Service Call Center Operations Complaint Handling Data Entry Communication Problem Solving