I’m looking for a fully remote role where I can combine customer support, data, technology, and AI skills to solve problems, improve processes, and contribute to a collaborative team.
Anya Nicole Bird
@anyanicolebird
Employee Support & Operations Professional | Data & Systems | Technical Support | Documentation & Records | AI/Data Quality
What I'm looking for
I’m an operations and employee-support professional with 10+ years of experience working with data, documentation, systems, and people in fast-paced environments.
My background combines data operations, technical support, records management, customer/user support, and administrative coordination. In my most recent role, I managed time-sensitive information across 50+ projects and 100+ files daily, maintained a proprietary database, supported users with technical issues, assisted with employee onboarding, configured software and hardware, managed user permissions, and administered CRM workflows.
I’m particularly strong at work that requires accuracy, organization, problem-solving, and the ability to learn new systems quickly. I’ve worked extensively with sensitive and detail-heavy information, identified and corrected data issues, maintained standardized records, created accessible documentation, and improved workflows to make information easier to manage and retrieve.
I’m now focused on opportunities in:
• Employee Support & People Operations
• Operations & Administrative Support
• Data Operations & Data Quality
• Documentation & Records Management
• Technical/User Support
• AI Data, Annotation & Quality Operations
I also bring a creative and technical background in graphic design, production, and apparel computer technology, which has strengthened my attention to detail, ability to work from specifications, and experience translating requirements into accurate finished work.
I’m a continuous learner who enjoys mastering new software, improving processes, and becoming the person a team can rely on to keep information, systems, and day-to-day operations moving accurately and efficiently.
Experience
Work history, roles, and key accomplishments
Document Control - Technical Support
Virtual Builders Exchange
Dec 2018 - Jun 2025 (6 years 6 months)
Managed and maintained a proprietary database, provided technical support, resolved customer inquiries, supported employee onboarding, implemented new technologies, and administered a CRM platform.
Data Entry Specialist
Virtual Builders Exchange
Jul 2017 - Dec 2018 (1 year 5 months)
Completed data entry tasks with accuracy and efficiency, performed quality checks, and entered data into a proprietary system adhering to formatting standards.
Document Management Specialist
Virtual Builders Exchange
Dec 2014 - Jul 2017 (2 years 7 months)
Managed conversion, release, and maintenance of drawing and specification pages, validated documents, and optimized file organization.
Graphic Designer / CAD Artist
MMFAB INC
Sep 2010 - Dec 2013 (3 years 3 months)
Developed digital artwork for print production, designed textile patterns and marketing materials, and produced original patterns per season.
Graphic Designer / Production Specialist
Starfish & Dreams
Jul 2007 - Sep 2010 (3 years 2 months)
Created digital image files for traditional printing, interacted with customers, and made critical decisions on image sizes and font selection.
Education
Degrees, certifications, and relevant coursework
Los Angeles Trade Technical College
Apparel Computer Technology
2007 - 2009
Completed coursework in Apparel Computer Technology.
American InterContinental University - Atlanta
None, Fashion/Apparel Design
2004 - 2005
Studied Fashion/Apparel Design
Brooks College of Design
Associate of Arts, Fashion/Apparel
2002 - 2003
Activities and societies: Fashion Design Alpha Beta Gamma Honors Business Society
Associate of Arts in Fashion/Apparel.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
try.ka.nz/ai/anyabirdSalary expectations
Social media
Job categories
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