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Anya Nicole BirdAB
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Anya Nicole Bird

@anyanicolebird

Employee Support & Operations Professional | Data & Systems | Technical Support | Documentation & Records | AI/Data Quality

United States
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What I'm looking for

I’m looking for a fully remote role where I can combine customer support, data, technology, and AI skills to solve problems, improve processes, and contribute to a collaborative team.

I’m an operations and employee-support professional with 10+ years of experience working with data, documentation, systems, and people in fast-paced environments.
My background combines data operations, technical support, records management, customer/user support, and administrative coordination. In my most recent role, I managed time-sensitive information across 50+ projects and 100+ files daily, maintained a proprietary database, supported users with technical issues, assisted with employee onboarding, configured software and hardware, managed user permissions, and administered CRM workflows.
I’m particularly strong at work that requires accuracy, organization, problem-solving, and the ability to learn new systems quickly. I’ve worked extensively with sensitive and detail-heavy information, identified and corrected data issues, maintained standardized records, created accessible documentation, and improved workflows to make information easier to manage and retrieve.

I’m now focused on opportunities in:
• Employee Support & People Operations
• Operations & Administrative Support
• Data Operations & Data Quality
• Documentation & Records Management
• Technical/User Support
• AI Data, Annotation & Quality Operations

I also bring a creative and technical background in graphic design, production, and apparel computer technology, which has strengthened my attention to detail, ability to work from specifications, and experience translating requirements into accurate finished work.
I’m a continuous learner who enjoys mastering new software, improving processes, and becoming the person a team can rely on to keep information, systems, and day-to-day operations moving accurately and efficiently.

Experience

Work history, roles, and key accomplishments

VE

Data Entry Specialist

Virtual Builders Exchange

Jul 2017 - Dec 2018 (1 year 5 months)

Completed data entry tasks with accuracy and efficiency, performed quality checks, and entered data into a proprietary system adhering to formatting standards.

Education

Degrees, certifications, and relevant coursework

Los Angeles Trade Technical College logoLC

Los Angeles Trade Technical College

Apparel Computer Technology

2007 - 2009

Completed coursework in Apparel Computer Technology.

American InterContinental University - Atlanta logoAA

American InterContinental University - Atlanta

None, Fashion/Apparel Design

2004 - 2005

Studied Fashion/Apparel Design

BD

Brooks College of Design

Associate of Arts, Fashion/Apparel

2002 - 2003

Activities and societies: Fashion Design Alpha Beta Gamma Honors Business Society

Associate of Arts in Fashion/Apparel.

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