At Walmart, I lead model validation and GenAI search-and-compare initiatives that improve catalog accuracy, compliance, and enrichment at scale.
I've managed 11 associates reclassifying product types across categories, helping move 180,000 accurately validated items from a 500,000-item backlog into the catalog. I also piloted GTIN accuracy validation through Noogata, reviewed 10,000+ items, and improved validation accuracy by 30%.
I bring hands-on experience detecting offensive and high-risk content, including classifiers for adult toys, weapons, nudity, and racist content. I've trained 25+ associates across four batches, partnered with external teams on tool adoption, and continuously improved AHT through feedback and operational monitoring.
Before my current role, I cleared a 90,000+ item Walmart content-quality backlog at 98% quality and supported Amazon catalog operations, vendor issue resolution, SOP documentation, and team performance improvement. Across Walmart and Amazon, I've focused on practical process improvements, quality control, and reliable catalog outcomes.
