At Career.io (Formerly Talent, Inc.), I assisted with strategic partnerships, new business development, and account growth. I onboarded over 50 partners and helped coordinate their account experience.
I also restructured the partnership agreement archive by standardizing naming conventions, improving documentation and data accessibility. In my concurrent Inbound Sales Customer Advisor & Fulfilment Associate role, I resolved 20K+ support tickets and examined internal data using Sisense and Periscope.
At KPMG, I led market analysis and strategic consulting for active helicopter products and confidential clients. I also collaborated on a customer sentiment study of an e-commerce platform, analyzing reviews and assessing sentiment-analysis models.
