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Anuoluwapo Balogun

@anuoluwapobalogun

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Customer support professional at D. Daniel who handled loan enquiries, repayment follow-ups, and customer concerns.

Nigeria

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What I'm looking for

I'm interested in customer service, customer support, and virtual assistant roles.

At D. Daniel, I responded to customer questions about loan applications, eligibility, and repayment procedures. I followed up on outstanding repayments and explained next steps to customers.

I also assisted with payment concerns and loan complaints, helping customers understand available options while maintaining records of enquiries and follow-ups.

At Amen Estate, I supported day-to-day maintenance activities and helped pass on residents’ concerns. I also run Anuvia Kitchen, where I handle meal enquiries and orders through WhatsApp and coordinate food preparation and fulfilment.

Experience

Work history, roles, and key accomplishments

Maintenance Support

Amen Estate

Supported day-to-day maintenance activities and helped address issues reported within the estate. Communicated with residents and team members to pass on concerns and support follow-up.

Maintenance Communication Skills Organization Problem Solving

Loan Officer

D. Daniel

Responded to customer enquiries about loan applications, eligibility, and repayment procedures. Followed up with customers regarding outstanding repayments and assisted with payment-related concerns and complaints.

Customer Service Loan Processing Payment Follow Up and Reconciliation Complaint Handling Record keeping Communication Skills

Business Owner

Anuvia Kitchen

Responded to customer enquiries about meals, prices, and orders through WhatsApp and other direct communication. Confirmed order details and coordinated food preparation and fulfillment.

Customer Service Order Coordination Communication Skills Time Management Organization