Ekomobong Peter
@ekomobongpeter
Virtual Assistant at AFRIMENT who handled customer inboxes and prepared reports during a dedicated support internship.
NigeriaWhat I'm looking for
At AFRIMENT, I completed an intensive Virtual Assistant & Customer Support internship, handling inbox and message tasks and preparing information for team review. I also supported promotional campaigns and service-awareness initiatives.
At Family Homes Funds Limited, I managed reception operations, appointments, and client support across phone, email, and chat. I resolved customer complaints and tracked engagement data while providing administrative support.
At Chef Store, I handled customer inquiries and maintained customer and transaction records. I also assisted in restructuring the front-desk workflow to reduce customer waiting time during peak hours.
Experience
Work history, roles, and key accomplishments
Customer Support | Front Desk Officer
Family Homes Funds Limited
Jul 2025 - Jun 2026 (11 months)
Managed reception operations, welcoming visitors and handling incoming calls with a professional, service-first approach. Maintained accurate visitor records and scheduled appointments and meetings, keeping office calendars organized and conflict-free.
Customer Service Representative
Chef Store
Jan 2023 - Jan 2025 (2 years)
Handled 50+ customer inquiries daily via phone, email, and in-person interactions, maintaining a 95% positive feedback rate. Maintained 100% accurate customer records and transaction documentation, improving reporting accuracy and efficiency.
Virtual Assistant & Customer Support Intern
Afriment
Jun 2026 - Present (5 months)
Completed an intensive employer-led internship focused on virtual assistance and remote customer support best practices. Collaborated with cross-departmental teams to complete assigned projects on schedule.
Education
Degrees, certifications, and relevant coursework
HP LIFE
Business Email, Business Email
Completed the Business Email certification.
AFRIMENT
Career Enhancement Internship Programme, Virtual Assistant & Customer Support
Completed a Career Enhancement Internship Programme focused on Virtual Assistant and Customer Support skills.
HP LIFE
Customer Experience (CX) for Business Success, Customer Experience
Completed the Customer Experience (CX) for Business Success certification.
Jobberman
Soft Skills Training, Soft Skills
Completed the Soft Skills Training certification.
Heritage Polytechnic
Higher National Diploma, Science Laboratory Technology
Earned a Higher National Diploma in Science Laboratory Technology with a focus on Microbiology.
Goodnews Community High School
Senior Secondary School Certificate, General Studies
Completed secondary education and obtained the Senior Secondary School Certificate.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
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