Open to opportunities

Julian Babaodeh

@julianbabaodeh

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Customer Service professional delivering fast, high-satisfaction support across WhatsApp, email, and social media.

Nigeria

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What I'm looking for

I’m looking for a customer-focused role where I can resolve complaints quickly, improve response times, manage customer records accurately, and build strong client relationships while working with fast, supportive teams.

I’m a results-driven Customer Service Professional with 3+ years of experience managing customer inquiries, resolving complaints, and delivering excellent client support across WhatsApp, email, and social media platforms.

I manage high-volume customer interactions—40–60 weekly—while maintaining strong communication, professionalism, and accuracy. I achieved 95%+ positive customer feedback through effective service delivery and support follow-ups.

I’ve improved response time to under 10 minutes and helped increase customer engagement. I also maintain 100% accurate order records and customer information, ensuring smooth order processing and reliable transaction history.

I thrive in fast-paced, customer-focused environments, combining complaint resolution, problem solving, and conflict resolution with customer relationship building to keep satisfaction consistently high.

Experience

Work history, roles, and key accomplishments

Customer Service Rep & Salesperson

Grand Danillo

Jan 2022 - Jan 2025 (3 years)

Managed 40–60 customer inquiries weekly via WhatsApp, Instagram, and email, resolving complaints and providing follow-up support to maintain customer satisfaction. Maintained accurate order records and improved customer response time to under 10 minutes.