Antrell Redmond

Provided life, health, and accidental insurance to clients across 49 states, working remotely and conducting phone and Zoom calls. Assisted in hosting Zoom meetings for coworkers and clients, and managed technical difficulties in client billing processes. Inputted and analyzed client data.

Loaded outgoing trucks with cargo for various destinations and efficiently unloaded incoming cargo. Checked in and sorted cargo by category, ensuring goods were stored properly and safely. Documented incoming/outgoing cargo and any damaged goods.

Managed the front receptionist desk, handling guest check-ins/outs and managing incoming/outgoing calls. Operated the weekend security desk, monitoring cameras, leading communication with the security team, and ensuring guest and system safety. Provided guest services for a volunteer organization.

Transported repossessed vehicles for the company to designated central business car lots across the state. Documented detailed information on cars and their repossession origins. Ensured timely and secure delivery of vehicles.

Provided excellent customer service and completed assigned store tasks while consistently meeting operating standards. Managed customer data logging, ordered supplies, and welcomed guests. Operated cashier, bakery, and secured outside areas of the store.

Completed high school education at Hillcrest High School. Studied a comprehensive curriculum to prepare for further education and career opportunities.

Completed the Google Cybersecurity Professional Certificate program. Gained foundational knowledge and practical skills in cybersecurity, including threat detection, incident response, and security operations.