Open to opportunities

Reinhard User

@reinharduser

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Dedicated Virtual Assistant and Data Analyst with four years of experience.

Zimbabwe

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What I'm looking for

I am looking for a remote role that values organization and problem-solving.

I am a dedicated and detail-oriented Virtual Assistant and Data Analyst with over four years of experience in data entry, office administration, and customer support. My strong background in maintaining data accuracy and working with remote teams has equipped me with the skills to optimize workflow using various digital tools. I pride myself on being a fast learner and adaptable, committed to delivering high-quality results.

Throughout my career, I have effectively managed emails, scheduled tasks, and handled administrative responsibilities with efficiency. My experience at CloudFactory involved data entry and processing, quality control, and customer support, where I ensured high satisfaction rates by promptly addressing inquiries. I am now seeking a dynamic remote role that allows me to leverage my organizational skills and problem-solving abilities to contribute positively to a team.

Experience

Work history, roles, and key accomplishments

Data Entry & Processing

CloudFactory

Jan 2021 - Apr 2024 (3 years 3 months)

Worked as a Data Entry and Processing specialist, ensuring data accuracy and quality control. Collaborated with remote teams for task management and provided customer support through email and live chat, maintaining high satisfaction rates.

Data Entry Quality Control Customer Support Slack Time Management

Office Administration

Wilfred Lai Foundation

Jan 2017 - Mar 2019 (2 years 2 months)

Managed office administration tasks including record keeping and scheduling. Provided customer service support to stakeholders, addressing inquiries and improving service delivery through team collaboration.

Administrative Support Record keeping Customer Service Team Collaboration Scheduling