NMNigel Mudekwa
@nigelmudekwa
Detail-oriented data entry and IT operations professional delivering accurate, timely data solutions.
ZimbabweWhat I'm looking for
I am a data entry and IT operations professional with over 10 years of experience supporting healthcare, transport, finance, and data-driven organisations. I specialise in high-volume, accurate data capture, cleaning, validation, CRM/ERP updates, reporting support, and documentation, and I have a proven record of delivering error-free outputs under tight deadlines.
My background includes hands-on use of HubSpot, telematics platforms, SQL, and spreadsheet tools to produce actionable reports and streamline workflows; I have led teams, supported remote operations, performed UAT testing, and created user documentation to ensure systems and datasets remain consistent, secure, and reliable.
Experience
Work history, roles, and key accomplishments
Business Analyst & Sales Lead
BITE Data
Oct 2024 - Present (1 year 3 months)
Performed extensive data entry and cleaning for customer records and sales pipelines in HubSpot, created spreadsheets and reports to track project progress, and produced user documentation while supporting cross-functional teams and UAT testing.
ICT Consultant
Imaging Solutions (Sybrin)
Jun 2024 - Oct 2024 (4 months)
Collected and processed client system information for digital transformation projects, entered technical requirements into project tools, and created structured documentation and client databases to support solution deployment.
Sales Engineer & Application Support
Athstat LLC
Oct 2022 - Jun 2024 (1 year 8 months)
Conducted daily CRM data entry and maintenance in HubSpot, logged and tracked product issues, prepared client reports and training documentation, and processed large volumes of customer and product usage data for analytics and support.
Business Development Manager
Assured Telematics / Ctrack Zimbabwe
Jun 2022 - Sep 2022 (3 months)
Captured and analysed fleet usage data, entered customer and fleet information into tracking databases, and produced monthly and quarterly performance reports to inform sales and operational decisions.
Head Fleet Management Technician
Sendem Transport Technology
Oct 2017 - Jun 2022 (4 years 8 months)
Entered and analysed telematics data for 190+ vehicles, produced regular tracking and efficiency reports, maintained digital logs for installations and diagnostics, and supervised technicians to ensure data accuracy.
Part-Time IT Support Technician
Century Technology
Aug 2013 - Sep 2017 (4 years 1 month)
Maintained records of support tickets, installations, and device inventories, entered client information into systems, and supported data updates during infrastructure changes.
IT Support Intern
Harare Central Hospital
Aug 2013 - Jul 2014 (11 months)
Entered and updated system records across multiple buildings, supported automated data entry processes, created documentation for migrations, and assisted with data cleanup during upgrades.
Education
Degrees, certifications, and relevant coursework
Enel Foundation & SEforALL (SDG7 & Sustainable Energy)
Certification, Sustainable Energy
2022 - 2022
Completed a certification program on SDG7 and sustainable energy practices.
Women's University in Africa
Master of Business Administration, Business Administration
Completed a Master of Business Administration focused on business management and operational leadership.
CTChinhoyi University of Technology
Bachelor of Science (Hons), Information Technology
Awarded a Bachelor of Science (Hons) in Information Technology with coursework in IT systems and data management.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Social media
Job categories
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