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Jose Antonio MuguruzaJM
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Jose Antonio Muguruza

@antoniomuguruza

Risk, Compliance & Fraud Analyst at Teleperformance / Stripe, assessing KYC/KYB and risks assessments.

Spain
Message

I'm a Risk & Compliance professional based in Barcelona, with almost two years of experience in fintech at Stripe, through Teleperformance. My work was focused on compliance, risk assessment and escalations. I reviewed KYC/KYB and customer due diligence cases for individuals and businesses, including financial risk reviews of online gaming platforms, where I identified red flags, inconsistencies in transactions and income, and cases of potential fraud. I requested the information needed, documented my decisions in a clear and audit-ready way, and escalated high-risk cases to the right Compliance teams. I was promoted to T2 for handling more complex cases and gave backend support in a Salesforce-type CRM.

Before that, I worked in Trust & Safety as a Content Moderator at TELUS International for Meta, where I made independent decisions on sensitive content under strict policies and quality standards, and received Top Performer recognition in 2022.

I also have a creative background: I worked in advertising agencies in Peru for brands such as Movistar, Scotiabank and Procter & Gamble, and I have been a freelance designer and music producer since 2018. I use AI tools in my daily work and I'm currently taking AI courses.

My strengths are attention to detail, sound judgment under pressure, clear written communication, discretion with sensitive information and the ability to work independently and with different teams. I learn new tools and regulations quickly, and I take ownership of my cases until they are resolved.

I'm looking for a Compliance, KYC/KYB or Risk Analyst role in a company where I can keep growing in financial crime prevention. I speak Spanish (native), English (C1) and Catalan (B1).

Experience

Work history, roles, and key accomplishments

Teleperformance / Stripe logoTS

Risk, Compliance & Fraud Analyst

Jan 2024 - Dec 2025 (1 year 11 months)

• Reviewed KYC/KYB and due diligence cases for individuals and companies, spotting red flags and fraud.
• Analysed ownership structures and business activity to assess compliance risk.
• Escalated higher-risk cases to Compliance with audit-ready documentation.
• Met quality, productivity and SLA targets at high volume.
• Promoted to T2: complex cases and backend support in a Salesforce-type CRM.

TELUS International AI Inc logoTI

Content Moderator

Mar 2021 - Dec 2023 (2 years 9 months)

• Moderated high volumes of user-generated content for Meta under global Trust & Safety policies.
• Assessed high-sensitivity content and made independent enforcement decisions with accuracy and consistency.
• Met quality and productivity targets at high volume; Top Performer in March–April 2022.
• Worked with Quality and Operations teams to uphold platform safety and compliance standards.

CP

Freelance Designer

Creative & Digital Projects

Jan 2018 - Feb 2026 (8 years 1 month)

• Manage design and creative projects independently, from initial brief to final delivery.
• Work directly with clients to understand their needs and deliver solutions that meet their objectives.
• Use digital and creative tools (Photoshop, Illustrator, InDesign) and AI tools.
• Active since 2018 in graphic design, audiovisual and music production for different types of clients.

PE

Advertising / Creative Agencies

Peru

Jan 2010 - Dec 2016 (6 years 11 months)

• Worked at DDB Pragma, TBWA and Yellow BTL Publicidad Causa (2010–2016).
• Delivered advertising and design projects for Movistar, Scotiabank, P&G, Nissan, Subaru and Lima Airport Partners.
• Built strong communication and client-handling skills, working under tight deadlines in a creative environment.
• Gained early experience in art direction and brand communication on large accounts.

Education

Degrees, certifications, and relevant coursework

Google Learning logoGL

Google Learning

Course, AI Essentials

2025 -

Ongoing AI Essentials course from Google Learning, started in 2025.

Nuclio Digital School logoNS

Nuclio Digital School

Course, AI for Creators - Art Direction

2026 -

Ongoing AI for Creators - Art Direction course at Nuclio Digital School, started in 2026.

RI

RTVE Instituto

Course, AI Audiovisual

2024 - 2024

Grade: 1

Activities and societies: Artificial Intelligence applied to Audiovisual sector

Completed the AI Audiovisual course in 2024.

II

Instituto Peruano de Arte y Diseño (IPAD)

Degree, Advertising Design and Art Direction

2006 - 2010

Completed a degree in Advertising Design and Art Direction from 2006 to 2010.

Pontificia Universidad Católica del Perú (PUCP) logoPP

Pontificia Universidad Católica del Perú (PUCP)

Degree, Advertising Design and Art Direction

2006 - 2010

Completed a degree in Advertising Design and Art Direction from 2006 to 2010.

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