Open to opportunities

Nebil User

@nebiluser

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Detail-oriented fraud analyst with expertise in digital content moderation.

Spain

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What I'm looking for

I am seeking a role that allows me to leverage my fraud analysis skills in a dynamic environment, with opportunities for growth and professional development.

I am a dedicated professional with a Bachelor's Degree in Business Administration and Management, currently working as a Payments & Fraud Analyst. My experience includes monitoring financial transactions and ensuring compliance with AML policies. I have a proven track record of achieving daily and monthly targets while maintaining high-quality standards in my work.

In my role at Skill on Net SA, I validate and process withdrawals, serve as an escalation point for fraud inquiries, and analyze activity patterns to identify suspicious behavior. My ability to work effectively under pressure and collaborate with teams has been instrumental in mitigating risks and enhancing customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Payments & Fraud Analyst

Current

Skill on Net SA

Jun 2024 - Present (1 year)

Validated and processed withdrawals in accordance with SLAs, serving as the escalation point for fraud-related inquiries. Monitored and analyzed transaction patterns to identify suspicious activities and mitigate losses while ensuring compliance with AML policies.

Fraud Analysis AML Data Analysis Problem Solving Team Collaboration Risk Management Customer Support

Content Moderator

Teleperformance

Aug 2023 - Apr 2024 (8 months)

Responsible for monitoring financial transaction content, customer verification (KYC), and detecting suspicious activities. Supervised video content to ensure compliance with client guidelines, achieving daily and monthly targets to maintain high-quality standards.

Content Moderation KYC Teamwork Performance Management Customer Service

Education

Degrees, certifications, and relevant coursework

University of Granada

Bachelor's Degree, Business Administration and Management

2018 - 2024

Activities and societies: Participated in Erasmus+ program in Portugal at IPCA Barcelos.

Pursued a Bachelor's Degree in Business Administration and Management, focusing on various aspects of business operations, management principles, and economic theories.