Stella S
@stellas
KYC & Compliance Specialist with a focus on performance improvement.
What I'm looking for
Hello! I’m a KYC/KYB and Compliance Specialist with extensive experience in performing audits and ensuring compliance standards are met. Currently, I specialize in KYC and AML policies at Amazon, where I manage escalations and collaborate with account managers to drive performance improvements.
My background includes roles in marketing and content creation, where I developed skills in social media management and compliance content. I have a proven track record of enhancing processes through the review of SOPs and delivering impactful training sessions. My passion for continuous improvement drives me to excel in every project I undertake.
Experience
Work history, roles, and key accomplishments
KYC & Compliance Specialist
Amazon
Jan 2021 - Present (4 years 6 months)
Performed KYC/KYB audits on sellers' accounts, ensuring compliance standards were met and enforcing AML policies. Participated in special projects and took assigned duties such as SME and Advisor Contact.
Content Marketing & Support Specialist
Safe 365
Jul 2019 - Nov 2020 (1 year 4 months)
Created social media content and edited/published blog articles. Managed technical support for users.
Marketing Specialist
Tus Media S.L.
Feb 2020 - Sep 2020 (7 months)
Managed social media, content creation for social media, ads, and blog articles. Handled translations and copywriting tasks.
Graphic Design Internship
Dreiblau
Feb 2019 - Jul 2019 (5 months)
Created and adapted graphic and audiovisual content for social media and websites. Managed technical sheets for products.
Customer Experience Specialist
Treatwell
Jul 2018 - Feb 2019 (7 months)
Assisted customers with queries and issues related to bookings. Managed partner profiles, information, and changes.
Customer Service Agent
CPM - Airbnb
Feb 2017 - Jul 2019 (2 years 5 months)
Developed and executed sales strategies, resulting in a 25% increase in annual revenue. Managed a portfolio of 50+ clients, achieving a 95% customer retention rate.
Education
Degrees, certifications, and relevant coursework
Università La Sapienza di Roma
Bachelor Degree in Languages & Communication, Languages & Communication
Studied languages and communication, gaining foundational knowledge in linguistic theories and communication strategies. Developed skills in various forms of media and interpersonal communication.
Blanquerna Universidad (Ramón Llull)
Master in Art Direction in Advertising, Art Direction in Advertising
Completed a Master's program focused on art direction within the advertising industry. Gained expertise in creative strategy, visual communication, and campaign development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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