Antoinette Hill

Conduct psychosocial assessments and discharge planning across ER, hospital, and nursing home settings; facilitate care conferences and advance directive/POA paperwork while coordinating referrals to home health and DME.

Provided psychosocial assessments, individual and group therapy for seniors in mental health settings, performed level-of-care and pre-certification reviews, and assisted utilization with chart audits and insurance coverage reviews.

Prepared and proofed legal and loan closing documents, maintained confidential records, and used LIRA/ULP to review and upload insurance documentation and route files to servicing offices.

Conducted initial assessments and discharge planning for medical and trauma patients, collaborated with utilization review on length-of-stay decisions, and assisted with file audits and advance directive/POA support.

Provided psychosocial assessments and individual/group therapy for adolescents in mental health settings, performed level-of-care assessments, coordinated referrals, and assisted utilization teams with chart audits.

Assessed patients for services and resources, conducted psychosocial assessments and individual/group therapy, facilitated discharge planning, and supported chart audits and compliance with state and accreditation guidelines.

Served as child & family therapist performing assessments, substance abuse and self-harm screenings, family and individual therapy, safety planning, care planning meetings, and monthly case coordination.

Managed inbound enrollment calls, assisted veterans with benefit claims and account audits, documented issues for resolution, and enrolled veterans using motivational interviewing and benefit comparisons.

Identified member healthcare needs, conducted post-discharge assessments, provided community referrals and education on medications, and performed chart audits to ensure team compliance.

Advised providers on HEDIS measures, used data to identify improvement opportunities, closed preventive care gaps, coordinated with pharmacists, and conducted CMS-required file audits.

Assembled and reviewed loan application packets, used DCMS, LIRA and Salesforce for repayment analysis, and evaluated financial documents to recommend loan approvals or declines for disaster applicants.

Completed a Master of Social Work focusing on clinical practice and community services, finishing in August 2015.

Completed a Master of Arts in Public Administration, finishing in July 2004.

Completed a Bachelor of Arts in Sociology, graduating in May 1999.