Open to opportunities

Haley Carter

@haleycarter

Message

Empathetic medical social worker dedicated to improving patient outcomes.

United States

Message

What I'm looking for

I seek a role that allows me to continue advocating for patients while collaborating with healthcare teams to improve care outcomes.

I am a Master of Social Work graduate with extensive experience in medical social work. My journey has been marked by a commitment to helping individuals and families navigate complex healthcare systems. I thrive in high-pressure environments, utilizing my critical thinking and empathy to advocate for patients' needs and ensure they receive the support they require.

Throughout my career, I have worked in various capacities, including as a Medical Social Worker and Case Manager at Fort Sanders Regional Medical Center. Here, I assist patients with their physical, emotional, and social concerns during their hospital stays, providing essential discharge planning services. My ability to connect with diverse populations and collaborate with interdisciplinary teams has been instrumental in achieving positive outcomes for my patients.

I am passionate about making a meaningful impact in the lives of those I serve. My experience in admissions coordination and social work has equipped me with the skills to manage patient referrals, conduct assessments, and facilitate care plans. I am driven by a desire to empower individuals and families, helping them to problem-solve and advocate for their needs effectively.

Experience

Work history, roles, and key accomplishments

Current

Medical Social Worker/Case Manager

Current

Fort Sanders Regional Medical Center

Oct 2021 - Present (3 years 7 months)

Assist patients and families with physical, emotional, and social concerns during hospital stays. Provide discharge planning services and connect patients with community resources. Document social determinants of health and collaborate with hospital staff to ensure comprehensive care.

Discharge Planning Documentation Critical Thinking Empathy Communication Team Collaboration

Admissions Coordinator

Asbury Place Maryville

Feb 2020 - Oct 2021 (1 year 8 months)

Managed patient referrals and admissions for a skilled nursing facility. Verified insurance coverage, discussed care goals with patients and families, and coordinated with interdisciplinary teams to ensure smooth transitions into care.

Care Coordination Marketing Reporting

Social Work Coordinator

Asbury Place Maryville

Nov 2018 - Feb 2020 (1 year 3 months)

Conducted assessments to determine residents' care needs and coordinated care plans. Educated staff on resident rights and facilitated communication among families and residents regarding care options.

Care Coordination Conflict Resolution Networking Hospice Referrals

Social Services Specialist

OU Physicians, Tulsa Family Medicine Clinic

Jun 2018 - Nov 2018 (5 months)

Consulted with patients to assess and implement treatment plans addressing biopsychosocial needs. Engaged in advocacy and follow-up with community resources to support patient care.

Treatment Planning Advocacy Team Collaboration Public Relations

Case Manager

Bristol Regional Medical Center

Jun 2017 - Jun 2018 (1 year)

Performed assessments and developed care plans for patients to ensure timely discharges. Addressed complex care issues and facilitated communication among healthcare teams to improve patient outcomes.

Documentation Resource Management Compliance Intervention

Education

Degrees, certifications, and relevant coursework

Lenoir-Rhyne University

Master of Social Work, Social Work

2015 - 2017

Completed a Master of Social Work program, focusing on medical social work and developing skills to assist individuals and families in navigating complex social and emotional challenges.