Theressa Eleby

Conduct comprehensive intake assessments for child safety, coordinate home visits and multidisciplinary interventions, and provide referrals to stabilize families and reduce risk.

Supported intake and safety assessments through interviews, documentation, and environmental observations to inform child welfare case planning and interventions.

Managed caseloads for clients transitioning off public assistance by creating service plans, tracking progress in CBMS, and coordinating access to childcare, insurance, and behavioral health services.

Delivered direct patient care and assistance with ADLs, maintained regulatory documentation, and liaised between care teams and administrators to support quality outcomes.

Reviewed and processed healthcare authorization requests, verified eligibility, and ensured payer guideline compliance while resolving provider and pharmacy issues efficiently.

Supervised caregiving staff and daily residential operations, managed payroll and medication inventory, and maintained communication between administrative and care teams.

Provided bedside care in rehab and long-term care, recorded vital signs, assisted with restorative therapies, and maintained resident safety through infection control and mobility support.

Completed a Bachelor of Social Work with coursework and practicum relevant to child welfare and case management, graduated March 2025.

Completed nurse aide training and received CNA certification in October 2012.

Completed a Medical Assistant program and graduated in February 2011.

Completed GED requirements and obtained a General Educational Development credential in September 2009.