
An Thư Trần
@anthtrn
Operations & Automation Specialist at Standard Fencing who built an operations app and AI calling agents.
What I'm looking for
At Standard Fencing, I built an all-in-one operations app that brings time tracking, materials and the production schedule together in one link. I also built AI calling agents that handle 90% of customer calls and a call-to-production pipeline that routes requirements and assigns tasks automatically.
I’ve supported international founders and teams across operations, executive assistance and HR. At Standard Fencing, I ran the sales pipeline, managed inventory and job costing, and designed the product catalog and marketing visuals. I’m looking for remote, purpose-driven work where better systems help people.
Experience
Work history, roles, and key accomplishments
Executive Assistant & Operations / Sales Administrator
Standard Fencing
Jan 2025 - Present (1 year 9 months)
Built the company's operations systems including a one-link app for time, materials and production schedule, AI calling agents handling 90% of calls, and a call-to-production pipeline. Ran the sales pipeline end to end with estimates, contracts and automated SMS follow-ups in GoHighLevel.
Executive Assistant & Scrum Master
TeamFlow GmbH
Oct 2024 - Jun 2025 (8 months)
Facilitated Scrum ceremonies for a cross-functional development team, improving sprint flow and cross-team alignment. Ran scheduling, expenses, travel and internal communications for an international team.
HR & Admin Executive / Executive Assistant
EQ Service Hub LLC & Précision Stratégique
Jan 2024 - Jan 2025 (1 year)
Supported one executive across two companies in HR, operations and executive support, acting as liaison with the team and external stakeholders. Managed HR databases and recruitment, and introduced process improvements.
Executive Assistant & Community Manager
Hub Hoi An Coworking & Coliving
Jul 2023 - Dec 2023 (5 months)
Supported the German founder on strategic projects and new ventures, including meeting and document translation. Co-led hiring and onboarding of new staff, and designed and ran community events to raise member engagement.
Intern, Product Line Management – Sportstyle Footwear APAC & EMEA
Jan 2023 - Jun 2023 (5 months)
Supported the product lifecycle with market and competitor research, product data, pricing and catalog copy. Streamlined admin processes in PUMA's product creation system, improving data accuracy for the development team.
Supported the product lifecycle with market and competitor research, product data, pricing and catalog copy. Streamlined admin processes in PUMA's product creation system, improving data accuracy for the development team.
Education
Degrees, certifications, and relevant coursework
University of Social Sciences and Humanities
Bachelor of Arts, German Linguistics and Literature
Earned a Bachelor of Arts in German Linguistics and Literature in 2024.
Scrum Alliance
Certified ScrumMaster (CSM), Scrum
Certified ScrumMaster (CSM) from Scrum Alliance.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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