Anthony Bonnett
@anthonybonnett
I troubleshoot software, hardware, and database issues across multi-client technical support environments.
United StatesWhat I'm looking for
I've supported users across 14 client environments at K2 Services, troubleshooting passwords, printers, monitors, Active Directory, and varied software stacks.
At Foundation Software, I helped accounting-software clients resolve database errors, set up union payroll, repair database setup mistakes, and enter employee records.
At Intralot, I guided Ohio lottery retailers through machine issues, including jams, frozen games, receipt-paper changes, and machine resets.
I also bring customer-facing creative experience from Shutterfly and designed title logos and promotional merchandise art for the Argent Saga TCG.
Experience
Work history, roles, and key accomplishments
IT Support Analyst
K2 Services
Jul 2025 - Jan 2026 (6 months)
Provided IT support to users across 14 different clients, troubleshooting issues such as password resets, printer problems, Active Directory navigation, and monitor issues.
Customer Service Representative
Foundation Software
Sep 2024 - Jun 2025 (9 months)
Assisted clients with troubleshooting database errors for accounting software, including setting up union payroll, finding and repairing database setup mistakes, and entering employees into the database.
Customer Care Associate
Intralot
Nov 2023 - Jun 2024 (7 months)
Handled calls and troubleshooted lottery machines for retailers in Ohio, including guiding clients through unjamming machines, fixing frozen games, changing receipt paper, and resetting machines.
Photographer
Shutterfly
Oct 2023 - Nov 2023 (1 month)
Coordinated personalized meetings with clients to understand their portrait photo needs and worked to achieve desired results.
Education
Degrees, certifications, and relevant coursework
Norton High School
High School Diploma, General Studies
Earned a High School Diploma from Norton High School in 2017.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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