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Anthony Anca

@anthonyanca

I troubleshoot electrical, hydraulic, and technology issues to keep equipment and users running.

United States
Message

What I'm looking for

I'm looking to move into advanced desktop support, where I can apply hands-on troubleshooting, customer service, diagnostic skills, and practical technical problem-solving to resolve user issues quickly.

I've resolved electrical and hydraulic failures on heavy-duty equipment at Tampa Crane & Body Acquisition and Raymond forklifts at Southern States Toyota, using diagnostic tools to minimize downtime.

At Hillsborough County BOCC Library Services, I provided hands-on technology support for patrons, tracked inquiries in FMIS, and delivered clear, responsive customer service across diverse support requests.

I bring practical field-service experience with cranes, engines, motors, pumps, preventative maintenance, schematics, and service-call escalation, along with a customer-focused approach to advanced desktop support.

Experience

Work history, roles, and key accomplishments

TL
Current

Heavy Duty Technician

Tampa Crane & Body Acquisition LLC

Mar 2025 - Present (1 year 5 months)

Utilized electrical and hydraulic troubleshooting methods and diagnostic tools to identify and resolve malfunctions on heavy-duty equipment and vehicles. Performed preventative maintenance on machinery including cranes, gas engines, electrical motors, and pumps.

HS

Service and Technology Guide

Hillsborough County BOCC Library Services

Sep 2023 - Mar 2025 (1 year 6 months)

Resolved technology-related issues for patrons by providing hands-on troubleshooting and guidance. Managed assignments and tracked customer inquiries within FMIS systems, supporting accurate documentation and seamless workflow.

TG

Bartender

Tadpoles Bar and Grill

Jan 2013 - May 2015 (2 years 4 months)

Managed simultaneous customer orders and beverage preparation in a high-traffic bar environment, consistently delivering prompt and accurate service. Delivered attentive and courteous customer service, resolving issues and ensuring customer satisfaction.

CC

Server

Clubhouse Sports Café

Jan 2010 - Jan 2013 (3 years)

Managed simultaneous orders and customer requests in a high-traffic environment, maintaining accuracy and efficiency. Delivered exceptional customer service by quickly resolving issues and communicating effectively with team members.

DC

Golf Course Maintenance

Diamond Hills Golf & Country Club

May 2006 - Jan 2010 (3 years 8 months)

Developed expertise in equipment troubleshooting and preventative maintenance, ensuring continuous operation and minimizing downtime for golf course machinery. Collaborated with groundskeeping team to efficiently maintain course quality.

Education

Degrees, certifications, and relevant coursework

Santa Fe College logoSC

Santa Fe College

Associate of Arts, Anthropology

Activities and societies: Awarded the Alafia River Environmental Scholarship.

Pursued an Associate of Arts degree in Anthropology, with a focus on cultural and social studies.

BS

Brandon Senior High School

High School Diploma, General Studies

Completed high school education, earning a diploma.

Tech stack

Software and tools used professionally

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