Brian McKay
@brianmckay
I troubleshoot devices and support customers while building a long-term career in information technology.
United StatesWhat I'm looking for
I'm building a long-term career in information technology through hands-on troubleshooting, clear customer communication, and technical support.
At Daniels Manufacturing Corporation, I assemble and calibrate Alphatron devices, troubleshoot issues, and follow detailed technical documentation to meet required standards. Previously at the University of Central Florida, I assisted with mechanical, electrical, and plumbing repairs while following work orders and preventive maintenance schedules.
My freelance video work and business ownership have strengthened my client communication, organization, customer service, and problem-solving skills. I bring a practical, detail-oriented approach to supporting end users and resolving issues in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Assembler I
Daniels Manufacturing Corporation
Aug 2026 - Present (1 month)
Assemble and calibrate Alphatron devices according to established procedures. Troubleshoot assembly and calibration issues and make adjustments to reach required standards.
Freelance Video Editor/Videographer
Self Employed
Jun 2022 - Present (4 years 3 months)
Communicate with clients to understand project goals and expectations. Maintain organized project files and digital assets, and incorporate client feedback to ensure quality outcomes.
Maintenance Technician I
University of Central Florida
Mar 2026 - Aug 2026 (5 months)
Assisted with repairs involving mechanical, electrical, and plumbing. Followed safety protocols, work orders, and preventive maintenance schedules.
Owner
Boba Blossom Oy
Jan 2024 - Oct 2024 (9 months)
Managed daily business operations and customer communications. Responded to customer questions and resolved issues professionally, and maintained records, inventory tracking, and business documentation.
Brand Representative
Nautica, Abercrombie & Fitch, Hollister
Feb 2017 - Dec 2022 (5 years 10 months)
Assisted customers and addressed inquiries in a professional manner. Communicated product information and company initiatives clearly, and built strong relationships with customers through effective communication.
Education
Degrees, certifications, and relevant coursework
University of North Texas
Bachelor of Arts, Media Arts
Bachelor of Arts in Media Arts with coursework focused on media production, communication, storytelling, and audience engagement.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Skills
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