I am looking for a role that values collaboration and growth
Ansu Moyce
@ansumoyce
Experienced admin with strong office, customer service, and organizational skills.
What I'm looking for
I am an experienced online English teacher with a passion for facilitating engaging virtual lessons for diverse international students. At BedaKid, I achieved a remarkable 98% satisfaction rating while mentoring over 50 students, leading to significant improvements in their language proficiency. My commitment to education and student success drives my teaching philosophy.
Prior to my teaching career, I honed my customer service and operational skills in the hospitality industry. As a Shift Leader Receptionist at Blue Waters Hotel, I managed front-desk operations for a 200+ room facility, enhancing guest experiences through effective communication and problem-solving. My ability to collaborate with cross-functional teams ensured high occupancy rates during peak seasons, and I developed training manuals to support new colleagues and interns.
With a TEFL certificate and AWS Cloud Practitioner certification, I am equipped with the skills necessary to thrive in dynamic environments. I am eager to leverage my expertise in education and customer service to contribute positively to a forward-thinking organization.
Experience
Work history, roles, and key accomplishments
Online English Teacher
BedaKid
Apr 2021 - Present (4 years 1 month)
Facilitated engaging virtual lessons for diverse international students, achieving a 98% satisfaction rating. Mentored and coached over 50 students, leading to measurable improvements in language proficiency.
Reservationist
Sky Island Resort
Feb 2020 - Apr 2020 (2 months)
Oversaw daily reservation activities, ensuring accuracy and efficiency in all bookings for a resort.
Shift Leader Receptionist & Reservationist
Blue Waters Hotel
Feb 2019 - Feb 2020 (11 months)
Managed front-desk operations and coordinated reservations for a 200+ room facility, enhancing guest experiences. Collaborated with cross-functional teams to maintain high occupancy rates during peak seasons.
Reservationist
Cathedral Peak Hotel
Nov 2016 - Dec 2018 (2 years 1 month)
Supervised the reservation desk, handling high-volume inquiries and managing bookings for a 104-room facility.
Head Receptionist
Cathedral Peak Hotel
Mar 2016 - Nov 2016 (8 months)
Delivered exceptional customer service, resolving guest issues and supporting operational workflows.
Education
Degrees, certifications, and relevant coursework
Ansu hasn't added their education
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