Chantal Pick

Provide remote administrative support including calendar and inbox management, expense reporting, social media maintenance, and travel coordination for multiple clients while maintaining confidentiality and timely communication.

Taught English online to students aged 4–17 and adults, developing lesson plans, assessing progress, and improving learner outcomes across diverse age groups and language levels.

Delivered first-class passenger service on international routes, demonstrating cultural awareness, relationship management, and clear communication in a global airline environment.

Provided PR, administrative, and secretarial support, managed tenant liaison with confidentiality, and assisted with bookkeeping relevant to expense reporting.

Managed inbound calls and customer enquiries, supported sales and service teams with scheduling and customer follow-ups to improve service responsiveness.

Executed operational, safety, and service duties on corporate flights, ensuring passenger safety and high service standards in a high-demand environment.

Completed N6 Management Assistance and related N6 qualifications covering office practice, information processing, communication and public relations between Sept 2023 and Feb 2025.

Delivered online ESL instruction to students aged 4–17 and adults from Oct 2022 to Oct 2024, developing instructional and mentorship skills.

Undertook virtual assistant and related professional development courses between Aug 2017 and June 2022 covering management, expense reporting, social media maintenance, research, event and travel management.

Provided personal assistant, PR and administrative support from April 2016 to Aug 2017, including bookkeeping relevant to expense reporting.