Anoushka Hem

Managed high-volume enquiries for the D&AD Awards as a key point of contact for entrants. Supported award-cycle operations and contributed to smooth live event coordination through on-site logistical support.

Served as the first point of contact for visitors, maintaining a welcoming and inclusive environment. Answered venue, ticketing, and event enquiries and supported front-of-house operations, safety procedures, and audience flow during performances.

Delivered a warm, professional front-of-house experience for patrons and partners. Managed bookings, membership enquiries, and ticket sales across phone, email, and in-person, supporting events and resolving issues to maintain smooth operations.

Handled front-desk enquiries, sign-ins, and administrative requests with patience and clarity. Assisted with scheduling and event coordination while keeping office spaces organised and supporting students, staff, and community members in accessing services.

Managed correspondence and scheduling for senior staff, ensuring clear communication and follow-through. Supported book launches and public events with on-site guest welcome, and maintained digital information records with attention to detail.

Activities and societies: Double Minor in Digital Humanities & History.

Bachelor of Arts in Theatre (Stage Management) at the University of California, Los Angeles, with a double minor in Digital Humanities and History.