maureen sulle

Managed customer queries and social channels, developed marketing content, and analyzed campaign results to increase customer engagement and strengthen brand presence.

Formulated and executed marketing strategies and budgets, managed sales pipelines and customer negotiations, and delivered revenue targets through coordinated marketing and operations support.

Increased customer engagement through social media, devised content strategy, and analyzed campaign performance to recommend improvements and oversee content production.

Supported systems upgrades and integrations, managed servers and network hardware, and implemented IT policies including security and disaster recovery.

Managed patient communications and appointments, processed payments, and performed general administrative duties to support clinic operations.

Handled front-desk inquiries, mail distribution, clerical records, data entry, and routine office documentation to maintain operational workflow.

Resolved customer complaints across channels, processed account updates and payments, promoted products and compiled satisfaction reports to improve service delivery.

Maintained physical and electronic files, scheduled meetings, performed research and prepared meeting minutes to support office administration.

Shelved and issued library materials, provided reference assistance, cataloged and entered bibliographic records into the system to improve access to resources.

Completed a Bachelor of Business Administration with focus on IT and Marketing, covering business and technology subjects relevant to digital marketing and management.

Completed a Diploma in Information Science covering library and information management, cataloging, and information systems.