Anneliesa Kendrick

Support the full sales cycle including outreach, discovery, follow-up, trial guidance, and conversion. Work with hotels to demo products, understand customer needs, and build relationships across the hospitality industry.

Served as primary point of contact for 170+ hospitality customers, supporting migration of 4,000+ units to new SaaS platforms. Owned full commercial cycle from outreach and discovery through negotiation and signed contracts, achieving 100% of revenue goal.

Built strong relationships with agency and supplier sales teams and supported sales closures through consultative technical engagement. Collaborated cross-functionally with strategy and implementation teams.

Managed full sales cycle with 25–30 active opportunities, securing over 250K in ARR. Performed market research, facilitated customer activation, and built long-term relationships while closing cross-sell opportunities.

Worked with hotels and marketing agencies to understand business goals and sell Tripadvisor solutions to drive traffic and revenue. Exceeded quarterly revenue targets by 10% and built a pipeline 4x target.

Delivered personalized tours and onboarding experiences to new residents. Managed customer communications and inquiries, supported retention initiatives, and utilized Yardi CRM to track engagements.

Nurtured relationships with Canadian partners, leading to increased sales and revenue through strategic plans. Assisted in managing 2 million dollar budgets and contributed to trade media campaigns for 55 resorts.

Coordinated BDM schedules, registrations, FAMs, and processed invoices while managing budgets. Assisted travel agents with commissions and customer service issues, and created reports on corporate giveaways.

Provided travel planning and booking support. Delivered high-quality customer service.

Bachelor of Arts in Political Science with a minor in Business.