Open to opportunities

Anna Shkv

@annashkv

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Account management leader driving revenue growth, client satisfaction, and cross-functional delivery.

Switzerland

Message

What I'm looking for

I seek a client-focused role where I can drive revenue growth, lead cross-functional delivery, and build long-term partnerships in a collaborative, growth-oriented company.

I am an account management professional with 5+ years of experience delivering revenue growth, upsell strategies, and strong client relationships across U.S. and European markets, both in private and public sector.

I consistently manage financials, forecasts, and quarterly business reviews while coordinating cross-functional teams to ensure timely delivery and high customer satisfaction.

My background includes product development collaboration, project and event management, and building scalable processes that improve client retention and drive measurable business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Account Manager

Current

Devox

Jan 2024 - Present (2 years)

Identified new business opportunities and drove annual revenue growth through upsell and expansion while negotiating agreements and ensuring timely delivery and client satisfaction for US and European accounts.

Account Management Revenue Growth Client Relationship Management Contract Negotiation Upselling Project Coordination

Client Delivery Manager

Ciklum

Aug 2020 - Dec 2023 (3 years 4 months)

Managed revenue, gross margin and forecasts while leading pre-sales and upsell initiatives, delivering QBRs and ensuring project delivery and high customer satisfaction across client accounts.

Revenue Forecasting Pre Sales Upselling Client Relationship Management Project Tracking

Project Manager

1991 Civic Tech Center

Nov 2018 - Mar 2020 (1 year 4 months)

Managed incubation program operations including participant coordination, mentor selection, event organization and partnership development to drive civic tech engagement and program growth.

Program Management Event Planning Community Engagement Partnership Management Onboarding Logistics

Account Manager

Be-it Agency

Jun 2017 - Aug 2018 (1 year 2 months)

Developed communication strategies, managed media relations and events, coordinated teams and produced campaign reporting to meet client objectives and increase media coverage.

Communication Strategy Media Relations Event Management Client Management Team Coordination