At LiMOVE Logistic Services LLC, I set up the compliance and admin function at company launch, covering HR workflows, regulatory procedures, and administration aligned with UAE Labour Law and MOHRE. I also manage recruitment and onboarding, visa processing, and license renewals.
At OmniCampus, I mapped and redesigned processes across seven departments, rolled out SOPs and KPI/SLA frameworks, and set up the production workflow in 1C (UNF). I also introduced quality checkpoints for parcel-locker production for Rozetka and Nova Poshta.
At Ajax Systems, I built the service team from scratch and launched post-warranty paid service. I set up a feedback loop with Production and R&D to catch recurring component defects before mass manufacturing.
I founded and ran Electronic Service Center Kyiv, managing its P&L and setting up repair tracking in 1C. Earlier, I coordinated service operations for Nokia, Samsung, and Xiaomi and handled repair requests at ASUS.

