Adnan Khan

Lead and oversee all business setup operations, managing end-to-end processes for company formation including Free Zone, Mainland, and Offshore structures across the UAE. Drive revenue growth by developing and executing strategic sales plans, building a high-performance team, and establishing key partnerships with Free Zones and government authorities.

Consulted entrepreneurs and businesses on company formation in Dubai, including Free Zone, Mainland, and Offshore setups, ensuring compliance with UAE regulations. Managed end-to-end sales cycle, from lead generation and client consultations to closing deals and assisting with business licensing and visa processes.

Managed post-sales activities to boost customer satisfaction and improve customer retention rates. Successfully implemented order fulfillment and customer support strategies to streamline processes.

Managed and resolved queries from multiple channels including SURF, Pricing Query Workspace, Customer Service Task, Microsoft Teams, and Community Forum. Updated product and plugin details to maintain data integrity and synchronized contract details across systems.

Managed a portfolio of 650 accounts, ensuring accurate invoicing and timely collections. Communicated with customers to resolve open invoices and address account-related queries.

SME with 7 years of experience in order management for medical, surgical, vascular, and respiratory supplies. Managed transportation for 6,000 employees daily, coordinating with vendors for fleet management and supervising nodal pickups/drops.

Executed secure online payment collections via card or bank accounts, ensuring compliance with payment security standards. Managed and amended customer holiday bookings in accordance with company policies.

Completed a Master of Commerce degree from Maulana Azad College in 2010.

Completed a Bachelor of Commerce degree from Maulana Azad College in 2007.