Anna Collins

Verified insurance coverage, obtained pre-authorizations, and addressed member grievances. Assisted with appointment scheduling and researched complex insurance issues.

Managed medical claims processing including tracking, denials, and resolving payor issues. Communicated with patients to explain EOBs and established payment plans.

Verified patient insurance coverage and collected co-pays. Scheduled appointments and performed pre-examination vision tests.

Verified insurance benefits and obtained pre-certifications for gastroenterology procedures and other departments. Ensured compliance with insurance requirements.

Registered patients, verified insurance coverage, and created new patient accounts. Scheduled office visits and collected copays.

Registered patients, verified insurance benefits, and created new accounts. Scheduled patient visits and performed daily medical coding for outreach clinics.

Registered patients, verified insurance coverage, and created new accounts. Scheduled patients for office visits, laboratory tests, and procedures.

Verified patient health insurance and obtained necessary information to file claims. Posted checks, cash, and payment files, and managed daily bank deposits.

Provided technical support and registration assistance via inbound calls for insurance software clients. Created data reports and managed employee scheduling.

Managed medical and billing affidavits and prepared physician deficiency letters. Maintained meticulous medical records and utilized spreadsheets for financial record keeping.

Completed a certificate program in Understanding HIPPA in 2022.

Completed a certificate program in Medical Billing & Reimbursement in 2022.

Completed a certificate program in Medical Coding Technician from 2002 to 2004.