Brittany Smith

Manages insurance payer communications to ascertain pharmacy benefits, ensuring accurate and efficient data capture in Salesforce. Maintains consistent performance by completing an average of 4 cases daily, adhering to set productivity metrics.

Manages insurance payer communications to ascertain pharmacy benefits, ensuring accurate and efficient data capture in Salesforce. Maintains consistent performance by completing an average of 4 cases daily and engages with patients to clarify their insurance benefits.

Provided comprehensive patient care by preparing individuals for examinations and coordinating scheduling for diagnostic and follow-up appointments, ensuring efficient patient flow.

Provided comprehensive patient care by preparing individuals for examinations and coordinating scheduling for diagnostic and follow-up appointments, ensuring efficient patient flow.

Conducted patient assessments and collected specimens for diagnostic testing, ensuring accurate documentation of medical records. Assisted medical professionals with various procedures.

Provided comprehensive support in patient care, including recording vitals, administering injections, and managing front office operations. Ensured efficient clinic workflow.

Provided comprehensive support in patient care, including recording vitals and assisting with various diagnostic tests. Managed front office operations, ensuring efficient clinic workflow.

Verified insurance coverage and addressed billing inquiries, ensuring accurate patient account management and facilitating smooth payment transactions. Coordinated patient scheduling and maintained organized records.

Verified insurance coverage and addressed billing inquiries, ensuring accurate patient account management. Coordinated patient scheduling and maintained organized records using Microsoft Office tools.

Verified insurance benefits and confirmed procedure codes with healthcare providers, ensuring accurate and timely processing of patient information. Utilized multiple industry-standard platforms.

Conducted patient assessments and collected specimens for diagnostic testing. Assisted medical professionals with various procedures, enhancing patient care and clinic efficiency.

Verified insurance benefits and confirmed procedure codes with healthcare providers, ensuring accurate and timely processing of patient information. Utilized multiple industry-standard platforms.

Verified insurance coverage for a high volume of patients daily, ensuring accuracy and compliance for both major and minor payers. Managed new patient intake and coordinated referrals for Tricare beneficiaries.

Verified insurance coverage for a high volume of patients daily, ensuring accuracy and compliance for both major and minor payers. Managed new patient intake and coordinated referrals for Tricare beneficiaries.

Verified patient insurance coverage using telephonic and web portal methods, ensuring compliance with company timelines. Coordinated with healthcare providers to secure prior authorizations for in-office procedures.

Verified patient insurance coverage using telephonic and web portal methods, ensuring compliance with company timelines. Coordinated with healthcare providers to secure prior authorizations for in-office procedures.

Conducted thorough insurance verifications for mental health and TMS services, ensuring accurate coverage information for patient treatment plans. Completed prior authorizations and utilized Salesforce for documentation and management.

Conducted thorough insurance verifications for mental health and TMS services, ensuring accurate coverage information for patient treatment plans. Completed prior authorizations as required, maintaining high levels of accuracy and patient data integrity.

Completed an Associate’s degree in Human Resources Management, gaining knowledge in various HR functions, including recruitment, employee relations, and organizational behavior.

Completed an Associate’s degree in Human Resources Management, focusing on the principles of managing human resources effectively within organizations.

Earned a Certificate in Medical Assisting, focusing on clinical and administrative skills necessary for supporting healthcare professionals and managing patient care.

Earned a Certificate in Medical Assisting, providing foundational knowledge and skills necessary for supporting healthcare professionals and patient care.