Ashli keenan
@ashlikeenan
Insurance Verification Specialist with 12 years' experience improving coverage validation and reducing denials.
What I'm looking for
I am a detail-oriented insurance verification specialist with 12 years of experience verifying patient coverage, securing prior authorizations, and coordinating benefits across commercial, Medicare, and Medicaid payers. I consistently document verification status in EMR systems such as Epic to support accurate billing and minimize claim denials.
I have a track record of handling high daily volumes—verifying eligibility for 60+ patients per day—using portals like Availity, NaviNet, and payer websites, and collaborating with scheduling, front desk, and billing teams to optimize patient intake workflows. I maintain strict HIPAA compliance while resolving coverage issues and securing pre-certifications for diagnostics, procedures, and surgeries.
I hold a diploma in Medical Billing and Coding, was on the Dean's List, and am pursuing the CPC credential. I seek to contribute my analytical skills, clear customer communication, and denial-prevention expertise to a high-performing healthcare revenue cycle team focused on accuracy, compliance, and patient satisfaction.
Experience
Work history, roles, and key accomplishments
Insurance Verification Specialist
Shared Services
Aug 2023 - Jun 2025 (1 year 10 months)
Verified insurance eligibility and benefits for 60+ patients daily, obtained prior authorizations, and documented verifications in Epic to minimize claim denials and streamline front-end revenue cycle processes.
Verified benefits and secured prior authorizations for 60+ patients daily using Availity and NaviNet, documented authorization numbers in Epic, and collaborated with scheduling and billing teams to reduce denials.
Patient Access Representative
PT Solutions
Jan 2017 - Aug 2020 (3 years 7 months)
Collected and verified insurance information during registration, educated patients on coverage and out-of-pocket costs, resolved discrepancies, and confirmed authorizations prior to appointments to ensure accurate billing.
Verified coverage, received and processed precertification requests, posted payments, and reconciled accounts, reducing claim denial rate by 22% through accurate coding and documentation improvements.
Education
Degrees, certifications, and relevant coursework
DeVry University
Diploma in Medical Billing and Coding, Medical Billing and Coding
2024 - 2025
Grade: 3.8 GPA
Completed a Diploma in Medical Billing and Coding, achieving Dean's List recognition with a 3.8 GPA.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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