anmol singhaniya

I've supported Amazon Germany customers at Concentrix Daksh India through German-language email and chat, helping resolve customer queries clearly and efficiently.

I coordinate with internal teams to address customer and client concerns, and I have served as a Temporary Subject Matter Expert supporting Customer Care personnel with buyer queries.

I hold a B.A. (Honors) in German Language and Literature from Banaras Hindu University and communicate in German and English at B2 level.

I also use Microsoft Outlook and Excel in my day-to-day support work.