@avinavruebenroy
Customer service associate at Concentrix supporting Amazon Germany and Expedia customers.
IndiaAt Concentrix Daksh Services India, I worked as a Customer Service Associate and provided chat support for Amazon Germany.
I later worked as a Senior Representative, Operations at Concentrix Daksh Services India, providing chat support for Expedia.
In that role, I trained in Amadeus and Farelogix.
Outside work, I played interstate-level football for my school's TTIS Team and competed in national-level e-sports championships.
Work history, roles, and key accomplishments
Concentrix Daksh Services India
Aug 2024 - Apr 2025 (8 months)
Worked for Amazon Germany as a chat support executive for 8 months.
Degrees, certifications, and relevant coursework
Higher Secondary, Commerce
2019 - 2021
Grade: 82%
Completed higher secondary education with 82% marks, focusing on Commerce.
Secondary, General
2009 - 2019
Grade: 70%
Completed secondary education with 70% marks.
Software and tools used professionally
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