AS

Open to opportunities

Ankit kumar singh

@ankitkumarsingh6

Remote Operations delivery coordinator specializing in CCR surveillance, client handling, and incident resolution.

What I'm looking for

I’m looking for remote/WFH opportunities globally where I can run CCR/live surveillance operations, manage client handling and escalations, and deliver multi-site coordination with zero-failure incident management, strong documentation, and SOP discipline.

I’m a results-driven Remote Operations professional with deep experience in CCR Operations, Live CCTV Surveillance, and high-pressure client handling. At Innovatiview, I currently serve as Delivery Coordinator, directly collaborating with the National Testing Agency (NTA) to support India’s largest national examinations.

I’ve successfully delivered 100+ state-level examination projects with zero major operational failures, while operating Central Command Control Room monitoring for 500+ live CCTV and IP camera feeds. I maintain 100% camera uptime, detect and log incidents in real time with audit-ready documentation, and coordinate through VOIP systems to keep exam centres and district administration aligned.

I also lead field and security execution as a District Representative, overseeing 20+ exam centres and 500+ field staff while enforcing SOPs like biometric verification compliance, frisking procedures, and centre-level inspections. Alongside operations, I bring freelance video post-production experience (Adobe Premiere Pro, DaVinci Resolve, CapCut) delivering 15+ client projects with on-time satisfaction and strong attention to detail.

Experience

Work history, roles, and key accomplishments

IN

Current

Delivery Coordinator

Current

Innovatiview

Sep 2025 - Present (9 months)

Coordinated 100+ national and state examination security delivery for NTA with zero major operational failures. Monitored 500+ CCTV/IP camera feeds with 100% uptime in the CCR, managed VOIP-based centre coordination, and resolved incidents using audit-ready documentation and escalation workflows.

Incident Management Escalations VoIP

SE

Freelance Video Editor

Self-Employed

Jan 2023 - Aug 2025 (2 years 7 months)

Produced wedding films and event highlights for 15+ clients, managing briefings through revisions and delivering on-time post-production. Edited using Adobe Premiere Pro, DaVinci Resolve, and CapCut with color grading and audio syncing for a polished final output.

Video Editing Post production Adobe Premiere Pro DaVinci Resolve Capcut Audio Syncing Client Communication Client Revisions Management

Education

Degrees, certifications, and relevant coursework

NU

Nalanda Open University

Bachelor of Science, English

2019 - 2023

Completed a Bachelor of Science in English from Nalanda Open University between 2019 and 2023.

VI

VNV Computer Institute

Diploma in Computer Application, Computer Applications

2017 - 2019

Completed a Diploma in Computer Application at VNV Computer Institute from 2017 to 2019.

MC

Mashrakh College

Higher Secondary (12th Grade), Higher Secondary

2017 - 2019

Completed Higher Secondary (12th Grade) at Mashrakh College between 2017 and 2019.

Tech stack

Software and tools used professionally

Gmail

Root Cause

Adobe Premiere Pro

DaVinci Resolve

CapCut

Remote

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